Frequently Asked Questions

Creating your first invoice is simple:

1. Click "Start Creating Free" or "Sign Up" on the homepage
2. Create a business identity (free users get 1 and Pro users get up to 5)
3. Click on "Create an Invoice"
4. Use the drop-down menu to choose the business the invoice is for
5. Your business information will automatically populate in the invoice form
6. Add client details
7. Add invoice items with descriptions, quantities, tax, discounts, and prices
8. Choose your preferred template
9. Preview your invoice and make any needed edits
10. Click "Generate Invoice PDF" to download

Yes. If you are a free user you will not be charged unless you upgrade to Pro. However, for statistical purposes we require everyone to create an account.

Your account will allow you to:

• Track your usage more easily
• Upload a logo to go on your invoice
• Upgrade to unlimited invoices
• Access future premium features

We currently offer three attractive templates:

• Classic Professional: Clean, traditional design perfect for established businesses
• Modern Dark: Sleek dark theme with gradients perfect for creative agencies
• Modern Gradient: Colorful and contemporary for innovative companies

The free plan includes:

• 3 invoices per month
• Access to the Classic Professional template
• 1 business identity
• 1 business logo upload
• PDF download functionality
• Mobile-friendly interface
• No watermarks

We offer flexible Pro pricing:

• Monthly: $9 per month
• Annual: $90 per year (save $18!)

Both plans include unlimited invoice generation and all premium features.

Yes! You can cancel your subscription at any time with no penalties. Your subscription will remain active until the end of your current billing period.

After cancellation, you'll automatically return to the free plan (3 invoices per month).

We only offer prorated refunds for yearly subscriptions. We give you the chance to try Slick Invoices at no cost, so we encourage you to try us out first.

For complete details, see our Refund Policy.

Here's how it works:

• You enter your invoice information
• We generate the PDF in real-time
• You download the PDF immediately
• All invoice data is permanently deleted from our system

We only store the business identities you create, your logos, and basic usage statistics.

Yes! You can upload your company logo in the following formats:

• PNG (recommended for logos with transparency)
• JPEG
• SVG

Maximum file size: 2MB. For best results, use a high-resolution logo (at least 300x300 pixels).

Slick Invoices works on all modern browsers:

• Chrome 70+
• Firefox 65+
• Safari 12+
• Edge 79+
• Mobile browsers (iOS Safari, Chrome Mobile)

For the best experience, we recommend using the latest version of your preferred browser.

Absolutely! Slick Invoices is fully responsive and works perfectly on:

• Smartphones (iOS and Android)
• Tablets (iPad, Android tablets)
• Desktop computers
• Laptops

You can create professional invoices anywhere, anytime!

Your payment security is our top priority:

• All payments are processed by Stripe, a leading payment processor
• We never store your credit card information
• All data transmission is encrypted with SSL/TLS
• Stripe is PCI DSS Level 1 compliant

We accept all major payment methods through Stripe:

• Visa, Mastercard, American Express
• Discover, Diners Club, JCB
• Digital wallets (Apple Pay, Google Pay)
• Bank transfers (ACH) in supported regions

Billing schedule:

• Monthly plan: Charged immediately, then every 30 days
• Annual plan: Charged immediately for the full year
• Renewals: Automatic on your billing anniversary

You'll receive an email receipt for every payment.

We're here to help! Contact us:

• Email: support@slickinvoices.com
• Response time: Usually within 24 hours
• Business hours: Monday-Friday, 9 AM - 5 PM CST

We also continuously update this FAQ based on user questions.

Currently, we provide support via email only. This allows us to:

• Keep our costs low and pass savings to you
• Maintain detailed records of support interactions
• Provide thoughtful, comprehensive responses

Our email support is fast and friendly - we aim for most issues to be resolved within one exchange!